Shipping Policy and Rates
Effective Date: August 1st, 2025
Thank you for shopping with us! We are committed to delivering your skincare products in a timely and secure manner. Please review our shipping rates and policy below.
Shipping Rates:
* $11 Flat Rate for All Orders Under $100
* Free for Orders Over $100
All orders are shipped via USPS or UPS with tracking provided.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a notification once your order has shipped.
Estimated Delivery Time
Delivery times typically range from 2–5 business days within the continental U.S., depending on your location.
Shipping Locations
We currently ship to addresses within the United States only. At this time, we do not offer international shipping.
Lost or Damaged Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your order arrives damaged, please contact us within 48 hours of delivery with a photo of the damage.
Order Tracking
Once your order is fulfilled, a tracking number will be emailed to you so you can follow your shipment.
Contact
If you have any questions about shipping or your order, please contact us at:
📧 kturville@katyturvilleskincare.com
📞 206-353-2658